Melissa Heisler is a stress reduction expert, “Type Me” coach, speaker and author of From Type A to Type Me: How to Stop Doing Life and Start Living It. Melissa spent 17 years in corporate marketing and the stress of the constant high pressure, deadline-driven jobs led to her own ill health – both mentally and physically. This experience prompted her search for a long-lasting means of approaching each situation with more ease, contentment and power. Today, she’s committed to guiding professionals and over-committed, Type A personalities to improving their health, increasing their mental clarity, easily dealing with difficult people, finding peace in their careers and personal lives, and improving their effectiveness all through reducing their stress levels. We talk to Melissa about effective ways to just say “no” with friendly conviction and without the guilt.